Huge breakdown of emergency numbers: whose fault is it?



My first words are to apologize from Orange to all the victims and to our partners, assumed Stéphane Richard, CEO of Orange, at the end of a summons to the Ministry of the Interior, this Thursday, June 3 in the morning, after a major outage that disrupted all emergency numbers, including the 15, 17, 18 and 112, throughout France for several hours Wednesday evening. Fault confessed is half redressed ? Not quite.

It will be necessary to draw all the consequences, said Prime Minister Jean Castex.

More bellicose, the Minister of the Interior Gérald Darmanin castigated serious and unacceptable malfunctions, which could have caused the death of three people, in Morbihan and Reunion, for lack of reachable help.

Investigation after a death in Vannes, apologies from Orange… What we know about the failure of emergency numbers

If the network has been operating since midnight, it remains under surveillance […] taking into account a residual of instability on the equipment, said Orange, referring to a technical incident. However, a first administrative investigation has already been requested in the Morbihan department, and the government has ordered an inspection to find out the exact origin of this failure. After the drama, it’s time to search for the person in charge. But, with all due respect to the politician, the case is highly complex and Orange could not be held solely at fault.

“It was hanging on our noses”

The outage started around 16

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